Investor Protection

Your investment will be spread across one or more of our funds, which are separate legal entities. Unlike a bank, neither Margetts nor GWAAM hold client assets on their balance sheets.

MGTS Qualis funds are UK Authorised Collective Investment Schemes and they, as well as Margetts and GWAAM, are authorised and regulated by the Financial Conduct Authority (FCA). You can check authorisation, along with the authorisation of the funds, in the FCA Register at www.register.fca.org.uk.

Fund assets are held in safekeeping on your behalf by Bank of New York Mellon, one of the biggest depositaries and custodians in the world. If Margetts and/or GWAAM, as authorised firms, go into default, your assets are protected. You continue to own your investment and the fund’s assets are still invested as before.

There may be some cash within your investments that is held on deposit, which is at risk from a failure of the bank. Cash usually only represents part of the asset allocation of a fund, and the manager may increase diversification further by spreading excess cash into money market funds.

Along with the depositary, Margetts share a fiduciary duty of care to you. In the very unlikely event that either party fails, the other will appoint a replacement with the least amount of disruption possible.

As regulated firms, we are required to hold capital reserves and to plan for the worst outcomes, including the preparation of wind-down plans, so that our business could be closed in an orderly manner. In the unlikely event of a failure, which causes a loss, Margetts are part of the Financial Services Compensation Scheme (www.fscs.org.uk). If it is determined that the loss is caused by poor investment management by us, you may be entitled up to a maximum of £85,000 compensation. This is in addition to the protection afforded to you by your Independent Financial Adviser.

There may be a one day window when you make your investment or make a withdrawal where money will pass from you to Margetts before being moved to a client account or paid to the custodian, known as delivery versus payment. This presents a small risk, which is outlined in the prospectus of each fund.

If at any stage you are unhappy with the service GWA Asset Management Ltd or Margetts Fund Management Ltd provide, you should contact Client Services, Margetts Fund Management Ltd 1 Sovereign Court, Graham St, Birmingham, B1 3JR. Telephone: 0121 236 2380 Email: admin@margetts.com

If you are unhappy with the service provided by Greaves West & Ayre or Three Counties Ltd please contact them in the usual way:

Greaves West & Ayre, 17 Walkergate, Berwick-upon-Tweed, Northumberland, TD15 1DJ.
Telephone: 01289 306688 Email: berwick@gwayre.co.uk

Three Counties Ltd Hedworths One, Bowes Offices, Lambton Park Estate, Bournmoor, County Durham, DH3 4AN. Telephone: 0191 230 3034 Email: compliance@three-counties.co.uk

If you remain dissatisfied you may be entitled to refer your complaint to the Financial Ombudsman Service, Exchange Tower, London E14 9SR. Telephone: 0800 023 567 Email: complaint.info@financial-ombudsman.org.uk
www.financial-ombudsman.org.uk